Privacy Policy

Website
This gofox.nz website (Site) is operated by Trilogy Holdings Limited for the purpose of the promotion each franchise business within the GoFox Electrical and Plumbing Group (GoFox Group)

GoFox Group takes its privacy obligations seriously. GoFox Group complies with the Privacy Act 2020 when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This Privacy Policy explains how we collect, use and disclose your personal information, and how you can exercise your rights in relation to your personal information.

Personal information
The Site does not require the collection, use or sharing of your personal information. Any personal information entered into the Site will be used by the GoFox Group to provide services to, and communications directly with, you. Personal information will not be shared with third parties (outside the GoFox Group) unless required by New Zealand law.

Sensitive Information
As transmission of sensitive personal information is not expected, no special facilities for security are in place for the storage of such data.

Cookies
The Site uses cookies to collect statistical information about your visit to the Site to help us improve it. These cookies have an expiry date and are removed on that date. You can disable cookies or clear them out of your web browser without affecting your ability to use the site.

Google Analytics and Advertising
The Site also use cookies with the Google Analytics tool to collect and analyse details about the use of our website. Most browsers allow the user to refuse cookies, or it issues a warning when cookies are being sent. The information Google Analytics collects includes:

The Google Analytics data is stored on Google’s servers. Data is viewable by authorised staff and may be utilised to select the placement of Google advertisements. How Google uses data when you use their partners’ sites or apps can be found at https://www.google.com/policies/privacy/partners/.

  • the first three parts of the IP address of the device
  • the pages accessed on our site and the links clicked on
  • the date and time the site was visited
  • the referring site, if any, through which you clicked through to this site
  • the operating system on your device and web browser used
  • screen size and language setting used.

The Google Analytics data is stored on Google’s servers. Data is viewable by authorised staff and may be utilised to select the placement of Google advertisements. How Google uses data when you use their partners’ sites or apps can be found at https://www.google.com/policies/privacy/partners/.

Access or correct your personal information

Subject to certain grounds for refusal set out in the Privacy Act 2020, you have the right to ask for a copy of the personal information we hold about you, and to ask for your personal information to be corrected if you think it is wrong.

GoFox Group may impose a charge for complying with your request for access to or correction of your personal information.

How to contact us

To exercise any of your rights in relation to your personal information, or to otherwise discuss this Privacy Policy, you can contact the respective GoFox Group Franchise or Franchisor.  The contact details for each business entity may be found on our Contact Us page.